Privacy Policy

LEGAL

Privacy Policy

Effective Date: January 1, 2025

At Hidden Collectives, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the information you provide when you visit our website or interact with our services.

Information We Collect

When you visit our website or contact us for our services, we may collect the following types of personal information:

  • Contact Information: Name, email address, phone number
  • Business Information: Company name, industry, project details
  • Inquiry Details: Information you provide through our contact forms, project inquiries, or customer service requests
  • Website Usage Data: IP address, browser type, pages visited, and time spent on our site

How We Use Your Information

We use the information we collect for the following purposes:

  • Client Communication: To respond to your inquiries, provide quotes, and discuss project details
  • Service Delivery: To deliver video production services and fulfill contractual obligations
  • Marketing Updates: To send newsletters, promotional offers, and updates about our services (you may opt out at any time)
  • Service Improvement: To analyze website usage, improve our services, and enhance user experience
  • Legal Compliance: To comply with legal obligations and protect our rights

Data Sharing & Third Parties

We do not sell, rent, or trade your personal information to third parties.

However, we may share your information with trusted service providers who assist us in operating our website, conducting business, or providing services to you. These parties are obligated to keep your information confidential and use it only for the purposes we specify.

We may also disclose your information when required by law or to protect our rights, property, or safety, or that of our clients and others.

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic. Cookies are small data files stored on your device that help us remember your preferences and understand how you use our site.

Meta Pixel: We use Meta Pixel (Facebook Pixel) to track website visitors and measure the effectiveness of our advertising campaigns. This helps us deliver targeted ads and improve our marketing efforts.

You can control cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.

Your Privacy Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you
  • Update: Correct or update any inaccurate or incomplete information
  • Delete: Request deletion of your personal information from our records
  • Opt-Out: Unsubscribe from marketing communications at any time
  • Object: Object to certain types of data processing

To exercise any of these rights, please contact us using the information provided below.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:

Hidden Collectives

Email: hiddencollectives.info@gmail.com

Phone: (805) 305-4891

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.